In an age defined by digital transformation, access to reliable, high-speed internet is not a luxury; it is the bedrock of opportunity. It impacts the school classroom, the doctor’s office, the town square and the job market.
As we stand on the cusp of a workforce revolution driven by the “arrival technology” of artificial intelligence, high-speed internet access has become the critical determinant of our nation’s economic future. Yet, for millions of Americans, this essential connection remains out of reach.
This digital divide is a persistent crisis that deepens societal inequities, and we must rally around one of the most effective tools we have to combat it: the Universal Service Fund. The USF is a long-standing national commitment built on a foundation of bipartisan support and born from the principle that every American, regardless of their location or income, deserves access to communications services.
Without this essential program, over 54 million students, 16,000 healthcare providers and 7.5 million high-need subscribers would lose internet service that connects classrooms, rural communities (including their hospitals) and libraries to the internet.
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The discussion about the future of USF has reached a critical juncture: Which communities will have access to USF, how it will be funded and whether equitable access to connectivity will continue to be a priority will soon be decided.
Earlier this year, the Supreme Court found the USF’s infrastructure to be constitutional — and a backbone for access and opportunity in this country. Congress recently took a significant next step by relaunching a bicameral, bipartisan working group devoted to overhauling the fund. Now they are actively seeking input from stakeholders on how to best modernize this vital program for the future, and they need our input.
I’m urging everyone who cares about digital equity to make their voices heard. The window for our input in support of this vital connectivity infrastructure is open through September 15.
While Universal Service may appear as only a small fee on our monthly phone bills, its impact is monumental. The fund powers critical programs that form a lifeline for our nation’s most vital institutions and vulnerable populations. The USF helps thousands of schools and libraries obtain affordable internet — including the school I founded in downtown Brooklyn. For students in rural towns, the E-Rate program, funded by the USF, allows access to the same online educational resources as those available to students in major cities. In schools all over the country, the USF helps foster digital literacy, supports coding clubs and enables students to complete homework online.
By wiring our classrooms and libraries, we are investing in the next generation of innovators.
The coming waves of technological change — including the widespread adoption of AI — threaten to make the digital divide an unbridgeable economic chasm. Those on the wrong side of this divide experienced profound disadvantages during the pandemic. To get connected, students at my school ended up doing homework in fast-food parking lots. Entire communities lost vital connections to knowledge and opportunity when libraries closed.
But that was just a preview of the digital struggle. This time, we have to fight to protect the future of this investment in our nation’s vital infrastructure to ensure that the rising wave of AI jobs, opportunities and tools is accessible to all.
AI is rapidly becoming a fundamental tool for the American workforce and in the classroom. AI tools require robust bandwidth to process data, connect to cloud platforms and function effectively.
The student of tomorrow will rely on AI as a personalized tutor that enhances teacher-led classroom instruction, explains complex concepts and supports their homework. AI will also power the future of work for farmers, mechanics and engineers.
Related: Getting kids online by making internet affordable
Without access to AI, entire communities and segments of the workforce will be locked out. We will create a new class of “AI have-nots,” unable to leverage the technology designed to propel our economy forward.
The ability to participate in this new economy, to upskill and reskill for the jobs of tomorrow, is entirely dependent on the one thing the USF is designed to provide: reliable connectivity.
The USF is also critical for rural health care by supporting providers’ internet access and making telehealth available in many communities. It makes internet service affordable for low-income households through its Lifeline program and the Connect America Fund, which promotes the construction of broadband infrastructure in rural areas.
The USF is more than a funding mechanism; it is a statement of our values and a strategic economic necessity. It reflects our collective agreement that a child’s future shouldn’t be limited by their school’s internet connection, that a patient’s health outcome shouldn’t depend on their zip code and that every American worker deserves the ability to harness new technology for their career.
With Congress actively debating the future of the fund, now is the time to rally. We must engage in this process, call on our policymakers to champion a modernized and sustainably funded USF and recognize it not as a cost, but as an essential investment in a prosperous, competitive and flourishing America.
Erin Mote is the CEO and founder of InnovateEDU, a nonprofit that aims to catalyze education transformation by bridging gaps in data, policy, practice and research.
Contact the opinion editor at [email protected].
This story about the Universal Service Fund was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for Hechinger’s weekly newsletter.
